Support

Official support for Plant Doctor users and App Review.

Contact

• Email: mitsi@uptrail.ai
• Phone: +61 404 002 228
• Response target: within 48 hours, usually same day during Australia/Sydney business hours.

Reviewer access

No account is required. Launch the app, complete onboarding with any first name, then use the seeded Ward plants or tap Scan a plant. StoreKit purchases are optional for review; the paywall includes Restore Purchases plus Privacy and Terms links.

Common questions

• What is free? Three photo diagnoses per month with the on-device plant ward and reminders.
• What does Pro unlock? Unlimited photo diagnoses, cited 7-day protocols, Light Coach, 3D recovery tracking on supported Pro iPhones, and Recovery PDF export.
• How do I cancel? Open iOS Settings → Apple ID → Subscriptions → Plant Doctor.
• Is this medical advice? No. Plant Doctor provides general horticultural information for plants only, not human or animal medical advice.